My team is excited to announce that we have a new, simpler Infinite Campus support process. Starting today, if you have a question or a problem using Infinite Campus, simply email the question/issue to firstname.lastname@example.org
This will automatically create a support ticket for you to track your question/issue. A member of my team will route your ticket to the person who can best help you. Our hope is that this process will remove a lot of confusion about who the best contact person is for specific Infinite Campus questions. And, it will provide my team with a much more effective way to track and stay on top of reported issues.